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Home > The Gem > Customer Guide
 
Date : 12-06-12 16:08
[Delivery Info] Shipping Company
To ship your products, Liladoll.com uses EMS and EMS Premium (TNT) only.
1 Shipping fees are determined entirely by EMS(Express Mail Service) and EMS Premium.
2 Liladoll.com may charge some extra shipping fees if the weight is exceeding.
3 All our products are prepared and shipped from our company located in South Korea.
4 You can check the status of your order in the "Order Status"page.
If you are a member, you can easily check the shipping progress by inputing your ID and password in the "Purchase list"and "Order Status"pages.
5 An automatic email with a tracking number will notify customers when the order ships.

 
 

Customer Guide
NO Title
29 [Member Info] Membership advantages
28 [Member Info] How to register
27 [Member Info] Applying procedure
26 [Member Info] Privacy policy
25 [Member Info] Membership caution facts
24 [Member Info] Modification of members' info
23 [Member Info] If you forgot your ID and password
22 [Member Info] Membership withdrawal
21 [Member Info] Automatic e-mails
20 [Buy Info] Ordering process outline
19 [Buy Info] Searching an item
18 [Buy Info] How to fill your shopping cart
17 [Buy Info] Purchasing
16 [Buy Info] Payment
15 [Buy Info] Ordering as a non-member (guest)
14 [Buy Info] Order Cancellations
13 [Buy Info] If the order is not processing well
12 [Buy Info] How to allow cookies
11 [Point Info] Point info
10 [Payment Info] Wire Bank or Swift Transfer
9 [Payment Info] Paypal
8 [Payment Info] credit card
7 [Payment Info] Checking the order transaction
6 [Delivery Info] Product Availability
5 [Delivery Info] Shipping Company
4 [Delivery Info] Defective Merchandise
3 [Delivery Info] Exchange and refund of items
2 [Delivery Info] Customs Duty
1 [Delivery Info] Returns