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Home > The Gem > Customer Guide
Customer Guide
NO Title
29 [Member Info] Membership advantages
28 [Member Info] How to register
27 [Member Info] Applying procedure
26 [Member Info] Privacy policy
25 [Member Info] Membership caution facts
24 [Member Info] Modification of members' info
23 [Member Info] If you forgot your ID and password
22 [Member Info] Membership withdrawal
21 [Member Info] Automatic ｅ-mails
20 [Buy Info] Ordering process outline
19 [Buy Info] Searching an item
18 [Buy Info] How to fill your shopping cart
17 [Buy Info] Purchasing
16 [Buy Info] Payment
15 [Buy Info] Ordering as a non-member (guest)
14 [Buy Info] Order Cancellations
13 [Buy Info] If the order is not processing well
12 [Buy Info] How to allow cookies
11 [Point Info] Point info
10 [Payment Info] Wire Bank or Swift Transfer
9 [Payment Info] Paypal
8 [Payment Info] credit card
7 [Payment Info] Checking the order transaction
6 [Delivery Info] Product Availability
5 [Delivery Info] Shipping Company
4 [Delivery Info] Defective Merchandise
3 [Delivery Info] Exchange and refund of items
2 [Delivery Info] Customs Duty
1 [Delivery Info] Returns
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