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Lost or damaged items |
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Never sign the delivery receipt
before you have checked that any damage or loss has occurred. Please always
check that nothing wrong happened to your goods and then sign the receipt. If
they suffered damages or loss, please contact us through the 'Q&A' board． |
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Damages and injuries during
shipping |
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If damages occurred during
shipping, please contact us within 24 hours after reception through the 'Q&A' board. As we cannot
provide any refund or exchange after this period, we thank you for your
understanding. Please contact the EMS company,and send us all the items
enclosed in the box without exception. |
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Damaged and injuried items |
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Please contact our company
within 24 hours after reception so you can get a 100% refund or exchange. The
returning shipping fee is charged to the company. Any damage or modification
due to the customer himself does not allow any refund or exchange. Though
Liladoll.com cannot take any responsability to the products purchased in
other places that our shopping mall, you would appreciate your understanding. |
