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Home > The Gem > Customer Guide
 
Date : 12-06-12 16:04
[Buy Info] If the order is not processing well
If your browser (Internet Explorer or Netscape) does not allow cookies, you will not be able to order or add items to the Shopping cart.
Also you cannot order if your browser do not authorize SSL protocol (it is the system that protects your personal information on the web).
Please check that your browser allows cookies and SSL protocol.

 
 

Customer Guide
NO Title
29 [Member Info] Membership advantages
28 [Member Info] How to register
27 [Member Info] Applying procedure
26 [Member Info] Privacy policy
25 [Member Info] Membership caution facts
24 [Member Info] Modification of members' info
23 [Member Info] If you forgot your ID and password
22 [Member Info] Membership withdrawal
21 [Member Info] Automatic ｅ-mails
20 [Buy Info] Ordering process outline
19 [Buy Info] Searching an item
18 [Buy Info] How to fill your shopping cart
17 [Buy Info] Purchasing
16 [Buy Info] Payment
15 [Buy Info] Ordering as a non-member (guest)
14 [Buy Info] Order Cancellations
13 [Buy Info] If the order is not processing well
12 [Buy Info] How to allow cookies
11 [Point Info] Point info
10 [Payment Info] Wire Bank or Swift Transfer
9 [Payment Info] Paypal
8 [Payment Info] credit card
7 [Payment Info] Checking the order transaction
6 [Delivery Info] Product Availability
5 [Delivery Info] Shipping Company
4 [Delivery Info] Defective Merchandise
3 [Delivery Info] Exchange and refund of items
2 [Delivery Info] Customs Duty
1 [Delivery Info] Returns
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