Customer Center
Home > Service > Customer Guide
Date : 12-06-12 16:25
[Delivery Info] Returns
Returning products due to the customer's change of mind   Returning of general items (clothes, wigs, eyes, tools, etc) after shipping due to the customer's change of mind shipping fees will be requested. Products should be returned within 10 days to Shipping fees and returning shipping fees are charged to the customer. Items must be returned unpacked and must remain in the same state as when shipped. has no authority and no power to cancel or refund products returned after 10 days. Please send us the EMS company claim number to us within 15 days.


Customer Guide
NO Title
28 [Payment Info] Paypal
27 [Delivery Info] Product Availability
26 [Member Info] How to register
25 [Member Info] Applying procedure
24 [Member Info] Privacy policy
23 [Member Info] Membership caution facts
22 [Member Info] Modification of members' info
21 [Member Info] If you forgot your ID and password
20 [Member Info] Membership withdrawal
19 [Member Info] Automatic e-mails
18 [Buy Info] Ordering process outline
17 [Buy Info] Searching an item
16 [Buy Info] How to fill your shopping cart
15 [Buy Info] Purchasing
14 [Buy Info] Payment
13 [Buy Info] Ordering as a non-member (guest)
12 [Buy Info] Order Cancellations
11 [Buy Info] If the order is not processing well
10 [Buy Info] How to allow cookies
9 [Point Info] Point info
8 [Payment Info] Wire Bank or Swift Transfer
7 [Payment Info] credit card
6 [Payment Info] Checking the order transaction
5 [Delivery Info] Shipping Company
4 [Delivery Info] Defective Merchandise
3 [Delivery Info] Exchange and refund of items
2 [Delivery Info] Customs Duty
1 [Delivery Info] Returns