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Date : 12-06-12 15:50
[Delivery Info] Exchange and refund of items
Lost or damaged items Never sign the delivery receipt before you have checked that any damage or loss has occurred. Please always check that nothing wrong happened to your goods and then sign the receipt. If they suffered damages or loss, please contact us through the 'Q&A' board.
Damages and injuries during shipping If damages occurred during shipping, please contact us within 24 hours after reception  through the 'Q&A' board. As we cannot provide any refund or exchange after this period, we thank you for your understanding. Please contact the EMS company,and send us all the items enclosed in the box without exception.
Damaged and injuried items Please contact our company within 24 hours after reception so you can get a 100% refund or exchange. The returning shipping fee is charged to the company. Any damage or modification due to the customer himself does not allow any refund or exchange. Though Liladoll.com cannot take any responsability to the products purchased in other places that our shopping mall, you would appreciate your understanding.

 
 

Customer Guide
NO Title
6 [Delivery Info] Product Availability
5 [Delivery Info] Shipping Company
4 [Delivery Info] Defective Merchandise
3 [Delivery Info] Exchange and refund of items
2 [Delivery Info] Customs Duty
1 [Delivery Info] Returns